Blogs

Hospitality is brilliant at designing what guests experience. In this abridged version of an article originally written for HOSPA's The Overview, we ask whether hospitality businesses give the same thought to what employees experience.

The hospitality industry has always been good at absorbing pressure. Years of navigating razor-thin margins, volatile demand, and chronic recruitment challenges have made operators resilient. But the combination of forces bearing down on the sector right now (cumulative wage increases, higher employer National Insurance contributions, and new tipping legislation) is prompting a more fundamental conversation than most cycles produce. Not just “how do we cut costs?” but “is our current team structure actually the right one?”

Why do so many properties invest heavily in crafting a compelling story for guests, then tell a completely different story to the people they are trying to recruit?

A cover letter is a document that, along with your CV, can demonstrate why you are the best job seeker for their role. A well-written cover letter can will make you stand out from other candidates. Here are some tips to help you write the perfect cover letter:

To get found on LinkedIn, you can take the following steps:

Competency-based interviews are designed to assess specific skills, behaviors, and qualities that are relevant to the job. Interviewers ask questions about your past experiences to evaluate how you have demonstrated key competencies in various situations