Credit Manager - Bermuda

Set within one of the world’s most sought-after destinations, this role is ideal for a finance professional who combines strong commercial awareness with meticulous attention to detail and a commitment to excellence in guest and client service.

Key Responsibilities

In this role, you will:

• Oversee all aspects of the hotel’s credit and accounts receivable function.
• Evaluate, approve, and monitor credit applications and account terms for corporate clients, travel agencies, group business, and long-stay guests.
• Manage accounts receivable ageing and lead collection efforts to ensure timely payment and minimize financial risk.
• Ensure accurate and timely invoicing, account reconciliation, and statement distribution.
• Resolve billing discrepancies and disputed accounts professionally and efficiently.
• Collaborate with Sales, Events, Front Office, Reservations, and Finance teams regarding deposits, group billing, and payment arrangements.
• Prepare receivable reports, ageing analysis, and bad debt provisions for management review.
• Maintain compliance with hotel financial policies, audit requirements, and applicable regulations.
• Monitor financial exposure and recommend appropriate controls to mitigate credit risk.

About You

The successful candidate will bring:

• A minimum of 3–5 years’ experience in credit management, accounts receivable, or hotel finance, preferably within a luxury hotel or resort environment.
• Strong understanding of hospitality financial systems and property management systems.
• Proven experience managing collections, reconciliations, and corporate account relationships.
• Excellent analytical, organizational, and problem-solving skills.
• Strong communication and negotiation abilities with a professional and service-oriented approach.
• High attention to detail and the ability to work effectively in a fast-paced luxury environment.
• Advanced proficiency in Microsoft Excel and financial reporting tools.
• A degree or professional qualification in Finance, Accounting, or Business Administration is preferred.

Why Join?

This is an opportunity to be part of a distinguished luxury hospitality brand in Bermuda, where excellence, professionalism, and guest experience are at the heart of everything we do. We offer a competitive compensation package, professional development opportunities, and the chance to work in an inspiring island setting.